{"xsrfToken":"b330b52ad5d2ed8e967218a7ddde222d6f28f7ac_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b45828dd-9479-427a-b461-98d3d3061247/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjk5NjI5Ny00N2UzLTQ1MmMtYmQ4MS00MzQxNzE4Mzg1OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI0NTgyOGRkLTk0NzktNDI3YS1iNDYxLTk4ZDNkMzA2MTI0NyI6WyJyZWFkIl19LCJleHAiOjE3MjYyMDc0NTcsIm5iZiI6MTcyNjIwNjg1N30.BoTyvFqg6lUqY_6QK3KxDS6883Uq24yttbKKEGKUvWs&client=0b996297-47e3-452c-bd81-434171838597&mode=fit","logoId":"b45828dd-9479-427a-b461-98d3d3061247","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Rockport IT Dept. Service Desk","sharedPortalName":"ROCKPORT IT DEPT.","userInitialAnnouncementHeader":"Frequently Asked Questions","userInitialAnnouncementMessageWiki":"<p>Please take a look at our <a href=\"https://rockportma.atlassian.net/wiki/external/677347329/YjQwNzZjYmRmNTVmNDJiOGFjZDBlYTRiMjYyZWM3Y2Y?atlOrigin=eyJpIjoiMjVjMDAzMjQ2ZDQ5NGQ5YTk5Y2NjYTZmOTU4ZmMwNGUiLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">frequently asked questions</a> page before submitting your request. Thank you!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Rockport IT Dept. Service Desk","sharedPortalName":"ROCKPORT IT DEPT.","announcementHeader":"Frequently Asked Questions","announcementMessage":"Please take a look at our [frequently asked questions|https://rockportma.atlassian.net/wiki/external/677347329/YjQwNzZjYmRmNTVmNDJiOGFjZDBlYTRiMjYyZWM3Y2Y?atlOrigin=eyJpIjoiMjVjMDAzMjQ2ZDQ5NGQ5YTk5Y2NjYTZmOTU4ZmMwNGUiLCJwIjoiYyJ9] page before submitting your request. Thank you!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fb3765b9-2ada-4e4b-8bda-390ad8ccc322/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjk5NjI5Ny00N2UzLTQ1MmMtYmQ4MS00MzQxNzE4Mzg1OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZiMzc2NWI5LTJhZGEtNGU0Yi04YmRhLTM5MGFkOGNjYzMyMiI6WyJyZWFkIl19LCJleHAiOjE3MjYyMDc0NTcsIm5iZiI6MTcyNjIwNjg1N30.uBpsQUykgmc8vcnCWf5tt0DqSKTFZOs9IZpXPesPSiY&client=0b996297-47e3-452c-bd81-434171838597&height=300&mode=fit","bannerMediaApiFileId":"fb3765b9-2ada-4e4b-8bda-390ad8ccc322","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"ROCKPORT IT DEPT.","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rockportma.atlassian.net/wiki","kbLinkDomainURLs":["https://rockportma.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"2","key":"ssd","name":"School Service Desk","description":"<p>Please use this portal if you are requesting IT Support for the School Dept.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"3","key":"tsd","name":"Municipal Service Desk","description":"<p>Please use this portal if you are requesting IT Support for any Municipal Dept.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"8","key":"omi2021","name":"Opsgenie Migrated Incidents 28-05-2024 16:18","description":"<p>Welcome! You can raise a request for Opsgenie Migrated Incidents 28-05-2024 16:18 using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"4","key":"psd","name":"Police Service Desk","description":"<p>Please use this portal if you are requesting IT Support for the Police Dept.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":4,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rockportma","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b330b52ad5d2ed8e967218a7ddde222d6f28f7ac_lout","baseUrl":"https://rockportma.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rockportma.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0b996297-47e3-452c-bd81-434171838597","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f388d0db53644603a191f171f6522f1e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":true,"requestIntroEnabled":true}